FAQ
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WHERE ARE THESE THINGS MADE AND WHO MAKES THEM?

Tasha designs and sews all of the bags.  Joe collaborated on the original board bag designs and continues to source new materials and methods of construction.  He's been a commercial diver for over 14 years, so he knows a bit about the kind of quality that really works in marine settings. Originally this all happened in a little apartment, on the couple's dining room table, in Delray Beach, Florida.  
​In the beginning of 2014 they relocated just down the road to Boca Raton and set up a small studio. Then in 2017, looking for a more laid back kind of life, they moved out of busy South Florida and closer to one of Tasha's favorite surf spots. The current shop is located in Vero Beach and Tasha continues to create everything there by hand.

How long will it take to get my bag?

These are custom items which means your bag is going to be made just for you.  Pretty sweet, right?  At the moment it takes up to 1-2 weeks for the fabrication of a board bag and another 2-4 days for shipping to US addresses.  We ship as quickly as possible, it just depends on how many orders there are at the time.
Beach bags such as the Sandbag take 3-5 days to make. Some items, such as the special edition bags that are already made will ship right out the next business day.  Feel free to send an email and check on the availability of an item.

Explain the checkout process.  

Just click on the "Add to Cart" button below the item you want.  Clicking the checkout button will take you to PayPal, which is the way payments are taken at the moment.  Enter your signin info, and you'll go to a checkout screen. Before you complete the order, you'll see a box for notes.  Just type in the size of your board or any special requests and click through to complete your purchase.  We'll be notified right away (excellent decision btw) and will get to work putting it together for you.  

Help! I don't know what size or shape SURF BAG to order.

It's easy, just tell us the length of your board.  The actual bag will measure the same as your board, plus a couple of extra inches at the bottom for the drawstring.  If your board is extra thick or wide just email us all the dimensions. We're happy to recommend the best shape and even customize it to fit.

The bags have a slightly roomy fit, which makes them easy to take on and off. Here's a guide to our bag shapes...

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short

Short with a narrow, pointy nose. This is the classic performance shortboard shape, the type you'll see a pro riding in contest. Think classic Al Merrick.
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Will fit boards up to 21". wide

retro 

Short, with a wider nose outline. If your board is anything other than a classic shorty, this is the bag for you.  Fishes, eggs, retro styles, small fun shapes etc. If you're not sure, go with this one. It's very accommodating.
Will fit boards up to 23" wide

mini-simmons

Really short with a really wide, rounded nose. It's pretty much the same template as our longboard bag only made shorter.

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Will fit boards up to 23,5" wide

longboard

Long and wide throughout with a rounded nose. It's cut generously to fit classic single fins as well as modern longboards.

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Will fit boards up to 23.5" wide

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What is your return policy?

Due to the handmade, custom nature of our products, returns are generally not accepted.  However we know sometimes unforeseeable things happen.  If an item is damaged in transit, we will work with you to make it right.

What if my bag gets dirty?

Hand wash and spot clean as needed.  The canvas cleans up nicely.  Don't put it in the washing machine!  Soap will do bad things to the leather and burlap portions of the bags, so try to keep it off those areas.  You can use leather cleaners or moisturizers on the leather parts. We like mink oil on the board bag noses for water proofing.

How does the leather hold up to water?

Pretty well.  It's water resistant, so it can handle getting splashed and if your wet board comes in contact with it, that's fine.  Don't throw the bag into the ocean though.  It'll still look alright, but the leather won't be as soft anymore.

Can you make me a bag for my SUP?

No. 

What are you doing right now?

Probably sewing or going to the beach.  Or maybe designing new products.  Sign up for our email list below to get the info on any new designs coming out and the occasional sale.  We promise not to flood your inbox.  Or even better follow us on Instagram where we post new thing daily.

I want to know something else that's not covered here.

We love this stuff, we love to talk about it.  Ask away - info @ chapmanatsea.com.  Also check out the Specs page for more info on our materials & techniques.

can i have a discount?

Every now and then there are sales and promotions. If you want to know about them sign up for the email below. Also be sure to follow along on Instagram because Tasha likes to run flash sales and she'll tell you about them there.